Tag Archives: Consulting

Customer Service and Productivity – GCSE Business Studies Revision


Customer Service It’s the experience the customer has when it deals with the business You want it to be a good experience for them! It also involves the extent to which their needs / expectations are met You want repeat … Continue reading

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Decent Delivery – GCSE Business Studies Revision


This revision content is also featured in a video on my YouTube channel! (I give permission for my YouTube channel to monetize this revision content) What Will I Need? It’s important to keep accurate records and deliver on the agreed … Continue reading

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Marketing Mix – GCSE Business Studies Revision


This revision content also features in a video on my YouTube channel: I give permission for my YouTube channel to monetize this content and feature it in a video. What’s a Marketing Mix? Marketing is the process of satisfying customers’ … Continue reading

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Franchising – GCSE Business Studies Revision


Franchising A franchise is a chain of shops or restaurants, etc, which is licensed out so that people can copy it A franchisee can make an agreement with a franchisor to pay the franchisor for the right to use their … Continue reading

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Business Plans – GCSE Business Studies Revision


What a business plan is and why it’s important Continue reading

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