Tag Archives: Customer

Import Protection (International Trade) – GCSE Business Studies Revision


Income Differences The world’s income isn’t distributed evenly – some countries have much higher incomes than others Developed countries are those with high incomes Low to middle-income countries are called developing countries Developing countries often have no minimum wage Businesses from … Continue reading

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Pressure Groups and Acting Ethically – GCSE Business Studies Revision


Ethics is It’s to do with what’s right and what isn’t These ideas of right and wrong are often found in business situations Businesses like to appear ethical, to get a good reputation Some owners believe that being ethical increases costs … Continue reading

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Finance Management (like a boss) – GCSE Business Studies Revision


Sorting out your cash flow Get an overdraft! Already got one? Get a BIGGER one! Improve your trade credit (ask suppliers if you can pay tomorrow… or the day after) Get more deposits… tell your new customers they can’t “pay in … Continue reading

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Customer Service and Productivity – GCSE Business Studies Revision


Customer Service It’s the experience the customer has when it deals with the business You want it to be a good experience for them! It also involves the extent to which their needs / expectations are met You want repeat … Continue reading

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Consumer Protection Laws and Quality – GCSE Business Studies Revision


Quality A product has to meet a minimum standard for it to be good enough You don’t want to supply customers with something that won’t meet their needs Traditionally, businesses use Quality Control This means checking the finished product to … Continue reading

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Business, Sectors and Competition – GCSE Business Studies Revision


This revision content is also featured on my YouTube channel: (I give my channel permission to make money from this revision content) Define A business is an organisation that makes money by providing a good or service A good is … Continue reading

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Marketing Mix – GCSE Business Studies Revision


This revision content also features in a video on my YouTube channel: I give permission for my YouTube channel to monetize this content and feature it in a video. What’s a Marketing Mix? Marketing is the process of satisfying customers’ … Continue reading

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